Email delivery issues

Incident Report for PayByPhone

Resolved

This incident has been resolved.

Posted Aug 30, 2023 - 16:22 PDT

Identified

Attention PayByPhone Clients,

PayByPhone is currently experiencing an incident. Users are currently unable to receive emails from PayByPhone.

We are aware of this issue and are working diligently on recovering service. All other PayByPhone capabilities remain fully operational.

We will provide you with another update as soon as possible.

Posted Aug 30, 2023 - 16:02 PDT

This incident affected: North America (PayByPhone Mobile Payment Service), Germany (PayByPhone Mobile Payment Service), France (PayByPhone Mobile Payment Service), Switzerland (PayByPhone Mobile Payment Service), UK (PayByPhone Mobile Payment Service), and PayByPhone Mobile Payment Service.