All Systems Operational

About This Site

Welcome to the PayByPhone Parking Platform status page. Here, you can get updates on our system. If there are interruptions to service, we will post a note here.

Uptime over the past 90 days. View historical uptime.
PayByPhone Mobile Payment Service Operational
90 days ago
99.8 % uptime
Today
North America Operational
90 days ago
99.89 % uptime
Today
PayByPhone Mobile Payment Service Operational
90 days ago
99.8 % uptime
Today
Enforcement Operational
90 days ago
99.98 % uptime
Today
Germany Operational
90 days ago
99.84 % uptime
Today
PayByPhone Mobile Payment Service Operational
90 days ago
99.71 % uptime
Today
Enforcement Operational
90 days ago
99.98 % uptime
Today
France Operational
90 days ago
99.89 % uptime
Today
PayByPhone Mobile Payment Service Operational
90 days ago
99.8 % uptime
Today
Enforcement Operational
90 days ago
99.98 % uptime
Today
Switzerland Operational
90 days ago
99.89 % uptime
Today
PayByPhone Mobile Payment Service Operational
90 days ago
99.8 % uptime
Today
Enforcement Operational
90 days ago
99.98 % uptime
Today
UK Operational
90 days ago
99.89 % uptime
Today
PayByPhone Mobile Payment Service Operational
90 days ago
99.8 % uptime
Today
Enforcement Operational
90 days ago
99.98 % uptime
Today
Italy Operational
90 days ago
99.89 % uptime
Today
PayByPhone Mobile Payment Service Operational
90 days ago
99.8 % uptime
Today
Enforcement Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 26, 2024
PayByPhone Incident
Resolved - Attention PayByPhone Operators,

Service has now been fully restored as of 09:22 PST, 17:22 BST. We appreciate your patience as we worked to restore service.
Jul 26, 09:32 PDT
Monitoring - We have implemented a fix and are currently monitoring the platform.

We will announce when we are confident we are back to being fully operational.
Jul 26, 09:28 PDT
Update - Attention PayByPhone Clients,

We are continuing to work on restoring service as quickly as possible. We have identified the issue and working on deploying testing and deploying a fix. We appreciate your continued patience.
Jul 26, 09:14 PDT
Update - Attention PayByPhone Clients,

We are continuing to work on restoring service as quickly as possible. We have identified the issue and working on deploying testing and deploying a fix. We appreciate your continued patience.

We will provide you with another update as soon as possible.
Jul 26, 08:38 PDT
Update - Attention PayByPhone Clients,

We are continuing to work on restoring service as quickly as possible. We appreciate your continued patience.

We will provide you with another update as soon as possible.
Jul 26, 07:42 PDT
Update - Attention PayByPhone Clients,

We are continuing to work on restoring service as quickly as possible. We appreciate your continued patience.

We will provide you with another update as soon as possible.
Jul 26, 07:18 PDT
Identified - Attention PayByPhone Clients,

PayByPhone is currently experiencing a full platform outage that is affecting all parking operations.
We have identified the root of the issue and are working diligently to restore service as quickly as possible. During the outage end users will be unable to use the platform to pay for parking. We appreciate your continued patience.

We will provide you with another update via email as soon as possible.
Jul 26, 06:49 PDT
Update - We are continuing to work on restoring service as soon as possible. We appreciate your patience as we work diligently to restore service.
Jul 26, 06:33 PDT
Update - We are continuing the investigation and have all relevant teams engaged. We will post further updates when available.
Jul 26, 05:47 PDT
Investigating - Attention PayByPhone Clients,

We are investigating an incident that started at 05:03 PT. We are working diligently to restore service as quickly as possible.
We appreciate your continued patience.
Jul 26, 05:23 PDT
Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024
Vodaphone SMS Communication Issue
Resolved - This incident has been resolved.
Jul 18, 15:33 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 18, 06:04 PDT
Identified - Attention PayByPhone Clients in Germany

Vodafone support has been engaged and are working to restore German SMS communication. We are monitoring the platform for changes.
We appreciate your continued patience.
Jul 18, 01:57 PDT
Investigating - We are currently investigating this issue.
Jul 17, 23:52 PDT
Jul 17, 2024
Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

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