Welcome to the PayByPhone Parking Platform status page. Here, you can get updates on our system. If there are interruptions to service, we will post a note here.
PayByPhone Mobile Payment Service
Operational
90 days ago
99.94
% uptime
Today
North America
Operational
90 days ago
99.94
% uptime
Today
PayByPhone Mobile Payment Service
Operational
90 days ago
99.94
% uptime
Today
Enforcement
Operational
90 days ago
99.94
% uptime
Today
Germany
Operational
90 days ago
99.94
% uptime
Today
PayByPhone Mobile Payment Service
Operational
90 days ago
99.94
% uptime
Today
Enforcement
Operational
90 days ago
99.94
% uptime
Today
France
Operational
90 days ago
99.95
% uptime
Today
PayByPhone Mobile Payment Service
Operational
90 days ago
99.94
% uptime
Today
Enforcement
Operational
90 days ago
99.95
% uptime
Today
Switzerland
Operational
90 days ago
99.95
% uptime
Today
PayByPhone Mobile Payment Service
Operational
90 days ago
99.95
% uptime
Today
Enforcement
Operational
90 days ago
99.95
% uptime
Today
UK
Operational
90 days ago
99.95
% uptime
Today
PayByPhone Mobile Payment Service
Operational
90 days ago
99.95
% uptime
Today
Enforcement
Operational
90 days ago
99.95
% uptime
Today
Italy
Operational
90 days ago
99.95
% uptime
Today
PayByPhone Mobile Payment Service
Operational
90 days ago
99.95
% uptime
Today
Enforcement
Operational
90 days ago
99.95
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
May 10, 23:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 22:00 PDT
Scheduled -
Attention PayByPhone Clients,
We want to make you aware of upcoming planned maintenance on May 10th, 2025 between 22:00 PT and 23:30 PT. During the maintenance window users will be unable to use the platform to pay for parking. We appreciate your patience and understanding.
May 2, 08:01 PDT
On May 9th, between 5:02 and 5:19, approx. 6000 customers experienced "vehicle cannot be found" error during quoting, preventing them from parking. This event was triggered by a deployment that increased the traffic to the Profile Service. The Quote and Rate options traffic moved from 75% of calls to 100%. We are still investigating the root cause. To mitigate the impact, our team reduced the Quote and Rate Options migration calling profile service down to 50% from 100%.
Service has now been fully restored as of 5:19 TIME PST.
May 9, 07:20 PDT