Minor Service Outage

About This Site

Welcome to the PayByPhone Parking Platform status page. Here, you can get updates on our system. If there are interruptions to service, we will post a note here.

Uptime over the past 90 days. View historical uptime.
PayByPhone Mobile Payment Service Operational
90 days ago
99.76 % uptime
Today
North America Operational
90 days ago
99.88 % uptime
Today
PayByPhone Mobile Payment Service Operational
90 days ago
99.76 % uptime
Today
Enforcement Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
99.83 % uptime
Today
PayByPhone Mobile Payment Service Operational
90 days ago
99.67 % uptime
Today
Enforcement Operational
90 days ago
100.0 % uptime
Today
France Partial Outage
90 days ago
98.91 % uptime
Today
PayByPhone Mobile Payment Service Partial Outage
90 days ago
97.82 % uptime
Today
Enforcement Operational
90 days ago
100.0 % uptime
Today
Switzerland Operational
90 days ago
99.88 % uptime
Today
PayByPhone Mobile Payment Service Operational
90 days ago
99.76 % uptime
Today
Enforcement Operational
90 days ago
100.0 % uptime
Today
UK Operational
90 days ago
99.88 % uptime
Today
PayByPhone Mobile Payment Service Operational
90 days ago
99.76 % uptime
Today
Enforcement Operational
90 days ago
100.0 % uptime
Today
Italy Operational
90 days ago
99.88 % uptime
Today
PayByPhone Mobile Payment Service Operational
90 days ago
99.76 % uptime
Today
Enforcement Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 15, 2024

No incidents reported today.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024
Partial Outage - Internal Parking API
Resolved - Attention PayByPhone Operators,

Service has now been fully restored as of 2:53AM PST.
Oct 10, 03:07 PDT
Update - We are continuing to monitor for any further issues.
Oct 10, 03:02 PDT
Monitoring - We have implemented a fix and are currently monitoring the platform.

We will announce when we are confident we are back to being fully operational.
Oct 10, 02:53 PDT
Update - We are continuing to work on a fix for this issue.
Oct 10, 02:48 PDT
Identified - Attention PayByPhone Clients,

PayByPhone is currently experiencing a partial platform outage affecting all parking operations.
We have identified the root of the issue and are working diligently to restore service as quickly as possible. During the outage most end users will be unable to use the platform to pay for parking. We appreciate your continued patience.

We will provide you with another update via email as soon as possible.
Oct 10, 02:26 PDT
Update - We are continuing to investigate this issue.
Oct 10, 02:19 PDT
Update - We are continuing to investigate this issue.
Oct 10, 01:58 PDT
Update - We are continuing to investigate this issue.
Oct 10, 01:45 PDT
Investigating - We are currently investigating this issue.
Oct 10, 01:43 PDT
Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024
PayByPhone Incident
Resolved - Attention PayByPhone Operators,

Service has now been fully restored as of 09:47 AM PT.
Oct 1, 09:48 PDT
Monitoring - The fix has been implemented. We're gradually opening up traffic to the apps.
Oct 1, 09:43 PDT
Identified - The issue has been identified and the incident response team is implementing a fix.
Oct 1, 09:19 PDT
Investigating - Attention PayByPhone Clients,

We are investigating an incident that started at 8:25AM PST and are working diligently to restore service as quickly as possible.
We appreciate your continued patience.
Oct 1, 08:47 PDT
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