Service has now been fully restored as of 2:53AM PST.
Posted Oct 10, 2024 - 03:07 PDT
Update
We are continuing to monitor for any further issues.
Posted Oct 10, 2024 - 03:02 PDT
Monitoring
We have implemented a fix and are currently monitoring the platform.
We will announce when we are confident we are back to being fully operational.
Posted Oct 10, 2024 - 02:53 PDT
Update
We are continuing to work on a fix for this issue.
Posted Oct 10, 2024 - 02:48 PDT
Identified
Attention PayByPhone Clients,
PayByPhone is currently experiencing a partial platform outage affecting all parking operations. We have identified the root of the issue and are working diligently to restore service as quickly as possible. During the outage most end users will be unable to use the platform to pay for parking. We appreciate your continued patience.
We will provide you with another update via email as soon as possible.
Posted Oct 10, 2024 - 02:26 PDT
Update
We are continuing to investigate this issue.
Posted Oct 10, 2024 - 02:19 PDT
Update
We are continuing to investigate this issue.
Posted Oct 10, 2024 - 01:58 PDT
Update
We are continuing to investigate this issue.
Posted Oct 10, 2024 - 01:45 PDT
Investigating
We are currently investigating this issue.
Posted Oct 10, 2024 - 01:43 PDT
This incident affected: France (PayByPhone Mobile Payment Service).