All Systems Operational

About This Site

Welcome to the PayByPhone Parking Platform status page. Here, you can get updates on our system. If there are interruptions to service, we will post a note here. Click here for a more detailed view of the status of our platform services.

PayByPhone Mobile Payment Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 22, 2020

No incidents reported today.

Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020
Resolved - Attention PayByPhone Operators,

Service has now been fully restored as of 08:10 PT, 11:10 ET.
Oct 19, 08:14 PDT
Update - Attention PayByPhone Clients,

The platform outage is still ongoing. Our teams are actively working on resolving the issue and restoring service. We will provide you with another update within 15 minutes.
Oct 19, 07:20 PDT
Investigating - Attention PayByPhone Clients,

The platform outage is still ongoing. Our teams are actively working on resolving the issue and restoring service. We will provide you with another update within 15 minutes.
Oct 19, 06:51 PDT
Identified - We are currently restoring service. The rate of failing transactions is decreasing, but service is not yet fully restored. We will provide you with another update within 15 minutes.
Oct 19, 06:21 PDT
Investigating - Attention PayByPhone Clients,

PayByPhone is currently experiencing a full platform outage affecting all parking operations. This outage began at approximately 05:02 PT, 08:02 ET. During the outage most end users will be unable to use the platform to pay for parking.

We are aware of this issue and are working diligently on recovering service.

We will provide you with another update via email within 15 minutes.
Oct 19, 05:20 PDT
Resolved - Attention PayByPhone Operators,

Service has now been fully restored as of 03:55 PT, 06:55 ET.
Oct 19, 03:57 PDT
Identified - We are currently restoring service. The rate of failing transactions is decreasing, but service is not yet fully restored. We will provide you with another update within 15 minutes.
Oct 19, 03:47 PDT
Update - Attention PayByPhone Clients,

We are now experiencing a full platform outage, with the majority of parking attempts failing.
We are continuing to investigate the cause and are pulling in additional specialists to assist.
We will provide you with another update within 15 minutes.
Oct 19, 03:00 PDT
Investigating - Attention PayByPhone Clients,

We have received reports that Most of PayByPhone users are having difficulty using the service.. This outage began at approximately 02:03 PT, 05:03 ET.

We are aware of this issue and are working diligently on recovering service.

We will also provide you with another update within 15 minutes.
Oct 19, 02:27 PDT
Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020

No incidents reported.

Oct 8, 2020

No incidents reported.